Artistic License Disclaimer: Every cake we make is hand-made. Decorative finishes are done by hand and subject to the interpretetation of our expert cake decorator. You may provide us with a photograph for inspiration and duplication, however, we make no claims for exact duplication of work done by other decorators.
Color Matching Policy: We make every effort to match swatches of material or other color examples as closely as possible, however, some colors simply cannot be recreated in frosting and may not be a perfect match.
Cake Pick Up Policy: We set up times for pick up's that are during after business hours. We will do this for a limited number of orders. Because these pick up times are during non business hours our pick up times are strict. We are opening our business specifically for your pick up so prompt arrival is expected. We will allow a 1/2 hour time frame for tihings that may come up. If you have not picked up your cake after the 1/2 hour leeway, you will occur a $10.00 late fee and your order will need to be picked up during the next normal business day hours.
Deposits: I require a 50% deposit to hold your date, and the remainder due at least 2 weeks prior to the event. Deposits to hold your date are non- refundable. If full payment is not made 2 weeks prior to your event a $25.00 late fee will occur. I require a deposit for the cost of any equipment, such as fountains, cake plates, pillars, stairways and the like. Your deposit will be returned upon the return of the equipment in it's original condition. Any damage/loss will be deducted from the deposit.
A 50% deposit is required on all cake orders
Delivery: Local delivery to the Vassalboro and Winslow are is free. All out of town locations there is a delivery fee which will be determined depending on how far a distance is required for delivery. We deliver as far north as the Bangor regions to coastal locations (Bath, Rockland, Camden etc) and many of the ski resort and as for south as the Kittery area.
Cancellations: All deposits are non refundable. I will try to be flexable with unforseen circumstances, but since we are working with perishable items, payment in full is expected if your cake is already made.
Payment Options: we accept the following forms of payment: cash, checks, Visa, Mastercard, Discover, and PayPal. At this time we do NOT accept American Express